Don’t Let Bulky Shipping Kill Conversions – or Wreck Your Bottom Line

ShipperHQ connects to 30+ LTL carriers and allows you to assign freight classes at the product level, shipping group level, or box level. The declared freight class is sent to the carrier when requesting live rates, reducing the risk of costly reclassification charges.

Freight class ranges from 50 to 500 based on density, handling, stowability, and liability. When an order contains products with different freight classes, ShipperHQ can either split them onto separate pallets or apply the highest class across the shipment, depending on your configuration. Accurate freight class assignment is one of the most important steps in preventing margin loss on heavy shipments.

Use dimensional packing to ensure checkout rates reflect how orders are actually packed and billed. ShipperHQ simulates real-world box and pallet selection so you charge based on true package dimensions rather than estimates that lead to carrier upcharges.

You define your box or pallet sizes, weight limits, and packing rules. The ShipperHQ best-fit packing algorithm determines how items are packed and rated, fitting items into the fewest and smallest packages where possible. Carriers bill whichever is greater: actual weight or dimensional weight. For large, lightweight products, that means getting the dimensions right at checkout is essential for protecting your margins.

ShipperHQ detects delivery conditions before the order is placed and applies the corresponding accessorial fees at checkout. Residential addresses are identified automatically so the correct surcharge is added without any manual intervention.

Supported fees include liftgate, inside delivery, limited access, appointment delivery, and overlength surcharges. Multiple fees can be combined on a single shipment, so a residential liftgate delivery is priced correctly in one pass.

Yes. With Multi-Origin Shipping, you define each warehouse, store, or dropship location as a ship-from origin and assign specific carriers to each. You can route oversized products from an origin that uses LTL freight while keeping parcel carriers on a regional warehouse for smaller items.

You can also use shipping groups and weight thresholds to automatically trigger LTL carriers when oversized products are in the cart.

Orders shipping from multiple origins can be displayed as merged rates or as a split checkout, depending on your configuration. Dropship locations are fully supported so rates reflect the true ship-from address.

ShipperHQ lets you define conditional free shipping rules with precise criteria rather than applying it blanket across your catalog.

Rules can be based on minimum cart value, specific products or categories, customer group, or delivery region. You can also combine conditions, for example free ground shipping on orders over a price threshold for parcel items, while charging live freight rates on items over a weight or length limit regardless of cart value.

ShipperHQ supports in-store pickup and curbside pickup as delivery options at checkout. When a customer's cart qualifies, pickup appears alongside standard shipping methods so they can choose to collect the order from a store location instead.

You control whether pickup is free or carries a fee, and can restrict availability by SKU, category, customer group, or weight threshold. This makes it straightforward to offer pickup only for specific bulky items or to approved customer segments.

Multiple store locations are supported. ShipperHQ can display the available pickup locations at checkout so customers can select their preferred store.