Selling a $5,000 Sofa? Then Your Shipping Better Be Flawless.
70% of furniture shoppers abandon cart due to high shipping costs or vague delivery dates. Don’t lose the sale — show the right options, at the right rate, upfront at checkout.
Ship Furniture and Home Goods Without Losing Money
Whether you’re shipping a stove, a meat thermometer, or both in the same cart, ShipperHQ helps you show the right rates and stay profitable.
Pack smarter with the industry leader in dimensional packing to calculate rates accurately for bulky items.- Set max weight or quantity per pallet, padding/wrapping requirements, and pack separately rules.
- Choose from 30+ LTL carriers — or upload your own custom rates to reflect your business needs.
Automatically include fees for accessorials like liftgate, inside delivery, and white glove service.- Account for residential surcharges and carrier fees upfront with dynamic address type detection.
Give Furniture Shoppers the Delivery Options They Want
Boost conversions with delivery options like front door drop-off, white glove, or store pickup.
- Provide the high-touch delivery options your customers expect – with rates tailored to your logistics and costs. Use live carrier rates, flexible table rates, flat rates, or custom APIs.
- Offer in-store pickup your way. Set up pickup by store location, product, or distance from customer. Charge any rate you want.
- Drive sales and boost AOV with free shipping or discounts based on cart value, product, customer group, and/or delivery zone.
- Show transparent delivery dates based on your lead times and production days – or let customers schedule delivery right at checkout.
Handle Complex Shipping with Ease (Even for Your Hardest to Ship SKUs)
Bulky furniture. Long lead times. Multi-origin orders. ShipperHQ handles all the complexity of furniture shipping – no custom development, no stress.
- Route efficiently from multiple warehouses or dropshippers based on distance or product logic.
- Choose whether to merge or split shipments at checkout.
- Handle any scenario by customizing your delivery options and rates based on weight, cart value, SKU, item count, or location.
- Apply surcharges for oversized or long-distance orders.
- Restrict delivery options for specific products, regions, customer groups, or shipping methods.
Prevent Overcharges with Accurate Packing Logic
ShipperHQ’s Best-fit-algorithm packs based on product dimensions, packing sizes, and padding needs. Save on packaging and shipping by automatically filling unused space around bulky items like a lampshade with smaller items.
Show Precise Delivery Dates at Checkout
Display accurate delivery dates at checkout based on your lead times, production times, and blackout days.
Lift Conversions with In-Store Pickup & Ship to Store
Let shoppers choose a convenient in-store pickup option at checkout – reducing shopping cart abandonment and improving the overall experience. Charge any rate or offer it for free.
Avoid Surprise Fees with Dynamic Address Type Lookup
Automatically identify residential vs. commercial addresses and apply the correct fees.
Show the Right Options, from White Glove to LTL Freight
Display the delivery methods your customers want – like front door dropoff, inside delivery, or full white glove service – based on cart contents and your shipping logic.
Offer the Most Cost-Effective Rates with Rate Shopping
Compare carrier rates in real time to offer the most competitive options to your shoppers.
"Before ShipperHQ we were losing $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products. Now our rates are much more accurate. We don’t have to worry about under or overcharging customers no matter where we ship domestically or internationally."
—Ian Maclean, Owner
"Thanks to ShipperHQ, we can give our customers better shipping options. And rates that make sense for what they are buying. We created rules based on whether a customer is buying a small or large product, when expedited or express services are available, and restricted shipping for items that can’t be shipped overseas or in certain EU countries. With the great working relationship we have with the ShipperHQ team, and the confidence I have in their platform, I know our shipping experience is in good hands for years to come"
—Aynsley Peet, Head of Ecommerce
"We have always seen shipping as our biggest barrier from online sales, and ShipperHQ has finally come up with a solution. Besides having the white glove delivery partner, we have other complicated needs with several pickup locations, products with various lead times, etc. As a creative person, the Shipper HQ team helped me tremendously by breaking down an intimidating process into manageable steps, and the platform itself is quite easy to navigate. So yes, 5 stars!"
—Orli Ben-Dor, Head of Marketing
Over 6,000 eCommerce Brands Optimize Their Checkouts with ShipperHQ
FAQs
How can I prevent cart abandonment caused by high furniture shipping costs?
Furniture shoppers abandon carts primarily due to high shipping costs and unclear delivery timelines. For high-ticket items, a large freight fee revealed late in checkout can immediately kill conversion.
ShipperHQ's Product Page Shipping Calculator lets shoppers enter their postcode on the product page and see real-time carrier rates and delivery dates before adding items to cart. This eliminates checkout shock by setting accurate cost expectations earlier in the buying journey.
Available on Standard plans and above for Shopify, Shopify Plus, and Magento 2 and Adobe Commerce.
Product page calculator in ShipperHQHow do I handle shipping rates for a mixed cart of large furniture and small decor?
ShipperHQ handles mixed carts by rating each item based on the carriers, methods, and shipping groups you have configured. Shipping groups let you categorize products and apply different carrier logic to each, so the right method is triggered per item rather than one method being applied to the entire cart.
For example, you could configure LTL freight to trigger for large furniture items while parcel rates apply to smaller accessories, with each rated independently and combined at checkout. You control whether rates are displayed as separate line items per shipment or merged into a single total.
Shipping rules in ShipperHQHow do I avoid unexpected fees for large or oversized shipments?
ShipperHQ's Dimensional Packing feature calculates shipping rates based on how items are actually packed, including dimensional weight and oversized fees that carriers add for items exceeding specific size thresholds.
You define your box types and packing rules, and ShipperHQ's best-fit algorithm packs items into the fewest and smallest boxes possible to minimize large package surcharges and dimensional weight charges. Specific items can be set to ship separately or in fixed box configurations for products that always ship in a defined set of cartons.
Dimensional packing in ShipperHQHow do I recover liftgate and residential delivery fees at checkout instead of absorbing them?
ShipperHQ detects residential versus commercial addresses in real time and applies the correct surcharges before the order is placed. Liftgate fees can be included automatically for residential LTL deliveries, so you collect these costs upfront rather than absorbing them after the shipment.
Additional accessorial fees including scheduled delivery appointments and limited access surcharges can also be applied based on your configuration.
LTL freight shipping in ShipperHQHow do I show realistic delivery dates for furniture with long lead times or factory closures?
ShipperHQ calculates delivery dates by combining production lead times, cutoff times, blackout dates, and carrier transit times so customers see accurate estimates rather than dates that assume immediate dispatch. Lead times can be set by product group, carrier, or origin, and factory closures or non-working days automatically push dispatch dates forward.
For LTL carriers that do not return transit time data, custom table rates can be used to display accurate delivery date ranges.
Delivery dates in ShipperHQHow do I let customers choose a delivery date at checkout that fits their schedule?
ShipperHQ's Enhanced Checkout feature lets customers choose their preferred delivery date from a calendar at checkout. For furniture retailers, this is especially valuable since customers often need to plan around delivery availability, arrange help, or clear space before a large item arrives.
Delivery date options are calculated based on your lead times, carrier transit times, cutoff times, and blackout dates, so only valid dates are shown.
Enhanced Checkout in ShipperHQ